The way one accepts an offer is just as important as the offer itself. There are several parts of the offer process. The offer negotiation, candid communications on desire and intent, and then the decision based on the offer that is put forward. When the final offer is made, the communication up to that point should be indicative of the decision that will come forth. There should be no surprises of the decision. If the needs of the candidate are being communicated and are therefore met, the offer acceptance should be the next natural step.
Well, what happens when the offer is made as requested and the offer is not accepted. What has happened? Has the company done something wrong? More often than not, the candidate has not been up front with their desires and therefore the company is making an offer based on information that is not correct. The company is working off assumptions that were prepared for them, but they are not the core reasoning in the decision making process. To present an offer in such circumstances is a waste of everyone's time with a sure ending of disappointment and frustration.
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Candidates need to offer candid reasoning for what they are looking for. When speaking to a recruiter or hiring manager, the candidate needs to lay out their desires for compensation, benefits, and job responsibilities. If those are met, the role should be accepted. To place a company in such position of exercise and then to not accept is unprofessional.
Recently in our firm we have dealt with such a position. The company was placed in a position where needs and expectations were expressed by the candidate, only to be turned down at the time of offer. Confusing. Well for the people involved, it was. The candidate verbally accepts the position only to turn down the position via email. A bridge that would have been open if the offer had been treated in the same manner in which it was constructed, but now burned.
If you are to accept an offer... accept it once and keep the decision you made. Weigh all of your options before making the decision so that when you communicate the answer, there is no turning back. This will keep the confusion and frustration from the offer process.
Offer Acceptance
Jason Monastra is a 10 year veteran in the recruiting industry and current partner with United Global Technologies, http://www.ugtechnologies.com - a leading recruiting and consulting firm serving the IT and engineering vertical based out of Charlotte NC.
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